Privacy Policy

To provide its features, the App requests access to the following information through the Shopify API.

• Shop & account information — Store name, store URL, plan information, and the administrator's email address, name, and locale (required for authentication and operation).
• Product & inventory information — Product IDs, variant IDs, and inventory quantities (used for selling-phase management and inventory-linked rules).
• Customer email addresses — Email addresses submitted through the storefront Waitlist sign-up form (used for back-in-stock notifications).
• Order information — Order IDs, quantities, amounts, phase status, and shipping / estimated delivery dates (used to track order progress and detect delays).
• Notification data — Recipient email addresses, email templates, and send-queue status (used to manage the delivery of email notifications).
• Feedback — Feedback text and attachments submitted by the user. For support and improvement purposes, these are sent to a support management system operated by us (desk-api.jizai.dev).
• Customer tags — To evaluate the "tag required" purchase restriction at checkout, the app keeps a copy of your Shopify customer tags (synced via the customers/create and customers/update webhooks). No customer attributes other than tag names are retained.
• Packing slip logo — An image uploaded by the merchant at their discretion. Used only in the header of packing slips printed from Order progress.

The API scopes the App requests from Shopify and their purposes are as follows.

• write_products / read_products — Writing selling-phase status to product metafields and monitoring inventory.
• write_orders / read_orders — Applying order tags, phase management, and delay detection.
• read_fulfillments — Monitoring fulfillment status (used to track order progress).
• write_customers / read_customers — Waitlist management and purchase-limit checks (such as VIP detection via customer tags).
• write_merchant_managed_fulfillment_orders — Used to perform fulfillment (shipping) operations and bulk fulfillment.
• write_validations / write_payment_customizations — Used to register the Shopify Functions that enforce purchase restrictions at checkout and limit payment methods on pre-order and made-to-order orders.
• read_locales — Retrieving the shop's primary language and published locales (used to serve storefront wording and notification emails in the right language).
• read_translations / write_translations — Used to edit and store storefront wording per language.

• To automatically switch selling phases (announcement, pre-order, made-to-order, regular sale) based on a calendar schedule.
• To accept Waitlist (back-in-stock) email sign-ups and send automatic notifications.
• To apply purchase limits (per-order limit, per-customer limit, VIP-only sales).
• To track the progress of pre-order and made-to-order orders and to detect and notify of delays.
• To deliver email notifications (order confirmations, shipping notices, delay alerts, etc.) via Resend.
• To improve the App, fix issues, and provide support.

The App integrates with the following external services.

• Resend — Used for email delivery. Only recipient email addresses and email content are sent.
• Shopify Platform — Used for real-time data synchronization via Webhooks, Flow Triggers, and the Metafields API.
• Fly.io — Used as the hosting infrastructure (cloud platform) for the App.
• Feedback management system (desk-api.jizai.dev) — Operated by us. Used to receive and manage feedback content and attachments submitted by users.

We do not provide your personal information to third parties except in any of the following cases.

• When disclosure is required by law.
• When necessary to protect a person's life, body, or property.
• When we have your prior consent.

You have the following rights regarding your personal information.

For questions about this Privacy Policy or the handling of information, or for deletion requests, please contact us below.